Shipping
Shipping |
Order Processing time
Regular Items | 1-3 Business Days |
Custom Orders | 2-5 Business Days |
Potential service interruptions.
Domestic and international shipping options.
Shipping Costs
We offer £2.95 flat rate shipping to the UK with Royal Mail Second Class. Postage upgrades are available as detailed below.
Estimated delivery times
While we will make every effort to ensure the timely arrival of your order, delivery dates are not guaranteed. Actual delivery time will depend on the delivery method you choose. Mustard & Mint is not responsible and cannot be held liable for any packages that have been lost or damaged in transit.
Large Letters up to 100g
Region | Shipping Option | Estimated Delivery Time | Price |
United Kingdom | Royal Mail Second Class | 3 Business Days | £2.95 |
United Kingdom | Royal Mail First Class | 1 Business Day | £3.95 |
United Kingdom | Royal Mail Tracked 24 | Delivery aim 24 Hours | £5.95 |
Europe | Royal Mail International Untracked Standard | From 3-5 Business Days | £6.95 |
Europe | Royal Mail International Tracked & Signed | 3-5 Business Days | £12.45 |
Worldwide | Royal Mail International Untracked Standard | From 3-5 Business Days | £6.95 |
Worldwide | Royal Mail International Tracked & Signed | From 5-7 Business Days | 12.45 |
International Shipping
We offer international shipping via Royal Mail International Untracked Standard with a flat rate of £6.95. Upgrades are available, see chart above.
Customs and import taxes
Your order may be subject to import duties and taxes in your region (including VAT), which are incurred once a shipment reaches your destination country. Mustard & Mint is not responsible for these charges if they are applied and are your responsibility as the customer.
Returns, exchanges and refunds.
We hope that you are madly in love with your Mustard & Mint goodies but, hey sometimes it just doesn't work out. Let’s try and work things out.
We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. Exceptions apply.
In the event that your order arrives damaged in any way, please email us as soon as possible at info@mustardandmint.co.uk with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at info@mustardandmint.co.uk
You can find our full returns policy here.